Start the right conversation. We’ll help route it.
Tell us what you need and the contact flow below will guide you to the right next step — from product support and course guidance to institutional programs and partnerships.
Contact Simple French with Hems
Not sure what to write? Choose the reason for your inquiry and we’ll show you what information is useful and generate a message template you can edit and copy.
Choose the closest reason. The guidance and message template below will update automatically.
A few relevant details help us route the message and respond with something useful.
Learner / account support
Tell us which course, account area or learning resource you are trying to access and what you need help with.
- Course, product or resource name
- What you expected to happen
- What happened instead
If you are contacting us on behalf of an organization, please also include:
Edit the bracketed fields, then copy the message into your email or the Payhip contact form below.
You can edit the template directly before copying it. Remove any fields that are not relevant to your inquiry.
Privacy, personal-information or data requests should be reviewed against our Privacy Policy.
Review Privacy Policy →Include the affected page or tool, your device or browser, and a brief description of the issue or concern.
