Refund Policy
We want you to be satisfied with your purchase from Simple French with Hems. If you are not satisfied, you may be eligible for a refund under the following conditions.
1. Eligibility for Refunds
Refund requests must be made within 14 days of purchase. To be eligible for a refund, you must provide proof of purchase and a reason for the request.
2. Non-Refundable Items
Certain items are non-refundable, including:
- Downloadable digital products
- Services that have already been provided
- Subscriptions that have been partially used
3. Process for Refunds
To request a refund, contact us at founder@simplefrenchwithhems.com with your order details and reason for the refund. We will review your request and notify you of the approval or rejection of your refund.
4. Approved Refunds
If your refund is approved, it will be processed, and a credit will be applied to your original method of payment within 14 business days.
5. Exchanges
We do not offer exchanges. If you received a defective or incorrect item, please contact us to resolve the issue.
6. Changes to Refund Policy
We may update this Refund Policy from time to time. Changes will be posted on this page, and your continued use of our services constitutes acceptance of the revised policy.
Contact Us
For any questions about this Refund Policy, please contact us at founder@simplefrenchwithhems.com.