Simple French with Hems Inc.
These Terms form a legal agreement between you and Simple French With Hems Inc. regarding access to and use of our website, courses, applications, memberships, assessments, digital products, AI-assisted tools, virtual reality programs and related services.
We share selected materials publicly and others only within learning, institutional or partnership contexts. The following summary explains the practical boundaries around our content, brands and private demonstrations.
Curriculum, software interfaces, learning materials, graphics, animations, characters, assessments, virtual-reality environments and proprietary program materials remain protected intellectual property of Simple French With Hems Inc. or its licensors.
Names, logos and brand assets may not be presented in a way that suggests sponsorship, endorsement, affiliation or authorization unless permission has been provided.
Private demonstrations, institutional materials, training resources and non-public implementation materials may not be recorded, reproduced, redistributed or republished without permission.
Journalists, institutional partners and other organizations seeking approved logos, images, screenshots or permission to reuse protected material should contact us before publication or distribution.
Certain demonstrations, implementation resources, training materials and program documentation are provided selectively to qualified organizations. Public information is intended to explain program purpose, fit and capabilities without disclosing proprietary implementation materials.
By accessing a service, creating an account or making a purchase, you agree to these Terms, our Privacy Policy, our Refund Policy and any product-specific conditions displayed before purchase.
You must be legally capable of entering into a contract to make a purchase.
A minor may use our services only with the involvement and authorization of a parent, legal guardian or authorized organization.
When purchasing or accepting these Terms for an organization, you represent that you have authority to bind that organization.
Simple French with Hems provides products and services that may include:
The contents and features included in a purchase are determined by the product page, checkout description, written quotation or signed agreement applicable at the time of purchase.
You agree to:
Unless an institutional licence expressly permits multiple users, each account and individual licence is for one person only.
You may not sell, transfer, rent, share or publicly distribute account access.
Prices are displayed in the currency shown at checkout and may be changed at any time before purchase.
Applicable taxes, payment schedules and transaction details will be shown during checkout or in a written agreement.
An order is accepted when payment is successfully processed and access or confirmation is provided. We may cancel or refuse an order involving suspected fraud, an obvious pricing error, prohibited activity or unavailable services. If we cancel an accepted order without providing the purchased service, we will refund the amount paid for the cancelled item.
A course instalment plan divides the total purchase price into a fixed number of scheduled payments.
It is not a month-to-month subscription and does not create a right to cancel the remaining payments after the refund period has ended.
Unless a refund is approved under our Refund Policy or cancellation is required by law:
Completing all instalments ends the payment obligation for that purchase. It does not create recurring charges beyond the displayed payment schedule.
A product identified as a membership or subscription may renew automatically at the interval and price displayed at checkout.
You may cancel renewal before the next billing date through the available account controls or by contacting us.
Cancellation stops future renewals but does not ordinarily create a refund for a billing period that has already started. You may continue to have access until the end of the paid period, depending on the product and platform settings.
Access periods differ by product.
Where a product is specifically advertised as including “lifetime access,” that means access to the purchased version of that product for as long as Simple French With Hems Inc. continues to operate and maintain that product through its available platform.
Lifetime access:
We will make reasonable efforts to preserve access or provide a practical alternative if a platform or delivery method changes.
Unless a written institutional agreement states otherwise, all courses, books, videos, worksheets, assessments, software and other materials are licensed for the purchaser’s personal, non-commercial use.
You may not:
Limited printing for the purchaser’s own study is permitted where a downloadable resource is provided for that purpose.
Software products may have specific device, operating-system, browser, microphone, internet or hardware requirements.
You are responsible for checking the requirements displayed on the product page before purchasing. For example, a product identified as a macOS application should not be assumed to work on Windows.
A software purchase grants a limited, revocable, non-exclusive and non-transferable right to use the software according to its product description.
Updates, internet access, licence verification or supported hardware may be required.
AI-generated feedback is provided for educational practice. It may contain errors, misunderstand a response or produce incomplete information.
You agree that:
We may apply usage limits or suspend access where necessary to prevent abuse, excessive automated use or unreasonable service costs.
Simple French with Hems is an independent educational provider.
Our courses, assessments, calculators, estimated levels and certificates:
A certificate of completion confirms completion of an eligible internal learning program. Recognition of that certificate is determined by the receiving school, employer, government body or organization.
Official examination and immigration decisions are made by the relevant authorized institutions.
Simple French with Hems provides French-learning resources. We do not provide immigration advice or determine eligibility, points or application outcomes. Consult official government sources or a licensed professional for immigration guidance.
Individual learning outcomes depend on factors including prior knowledge, practice, participation, study time, language exposure and assessment performance.
Testimonials and examples describe individual experiences. They do not represent a guarantee that every learner will achieve the same result.
Our services do not constitute legal, immigration, medical, psychological or financial advice.
Participants in VR or facilitated sessions must follow all instructions provided by the facilitator, venue and equipment manufacturer.
VR may cause temporary discomfort for some users, including dizziness, nausea, disorientation, eyestrain or loss of balance. Participants should stop immediately and inform the facilitator if they feel unwell.
Participants must:
Our VR and cognitive-engagement activities are educational and recreational. They are not medical devices, diagnostic tools, rehabilitation services or treatments for a health condition.
Institutional services may include setup, training, branding, implementation support, custom webpages, reporting, licences and facilitated programming.
A written quotation, order form or institutional agreement may contain additional terms. Where that document conflicts with these general Terms, the signed institutional agreement will control for that institutional purchase.
Organizations are responsible for:
You retain ownership of original material you submit, such as written responses, recordings, feedback and messages.
You grant us a limited licence to host, process, reproduce and transmit submissions only as reasonably necessary to:
You represent that you have the right to submit the material and that it does not violate another person’s rights.
Testimonials, photographs, recordings or promotional content will be used publicly only where the necessary permission has been obtained.
You must not use our services to:
The Simple French with Hems name, logos, trademarks, course content, lesson videos, books, characters, applications, interfaces, assessments, animations, VR environments and other original materials are owned by or licensed to Simple French With Hems Inc.
No ownership rights are transferred through a purchase.
Written permission is required for any use beyond the licence expressly granted.
Our services may rely on third-party platforms, applications, payment processors, hosting providers, AI providers and hardware.
Third-party services may be governed by their own terms and privacy policies. We are not responsible for a third party’s independent actions, outages or policy changes, although we will make reasonable efforts to address disruptions affecting a purchased service.
We may improve, update, replace or discontinue features where reasonably necessary for security, legal compliance, platform compatibility, product development or business operations.
We do not guarantee uninterrupted or error-free availability. Maintenance, internet outages, third-party interruptions and circumstances beyond our reasonable control may temporarily affect access.
Where a material change removes the central value of a paid product, we will consider a reasonable remedy based on the circumstances and applicable law.
We may suspend or terminate access where we reasonably believe that a user has:
Where appropriate, we may provide notice and an opportunity to correct the issue. Serious fraud, security threats or intentional infringement may result in immediate termination.
Termination for a user’s material breach does not automatically create a refund.
Refund eligibility is governed by our Refund Policy and any non-waivable rights available under applicable law.
Initiating a chargeback without first attempting to resolve a legitimate service or billing issue may result in temporary account suspension while the transaction is investigated.
To the extent permitted by law, our services are provided on an “as available” basis.
We do not warrant that:
Nothing in these Terms excludes warranties or consumer rights that cannot lawfully be excluded.
To the maximum extent permitted by law, Simple French With Hems Inc. will not be liable for indirect, incidental, special or consequential losses arising from use of the services, including lost income, lost opportunities, lost data or third-party decisions.
Where liability cannot be excluded, our total liability relating to a particular purchase will not exceed the amount paid to us for the product or service giving rise to the claim during the twelve months before the event, except where a different limitation is required by law.
This section does not limit liability that cannot legally be limited, including liability arising from fraud, wilful misconduct or other legally protected rights.
These Terms are governed by the laws of Alberta and the federal laws of Canada applicable in Alberta, without regard to conflict-of-law principles.
Any dispute will be brought before a court of competent jurisdiction in Alberta unless applicable consumer law gives you the right to bring a claim elsewhere.
Before beginning formal proceedings, both parties are encouraged to attempt to resolve the matter through written communication in good faith.
We may update these Terms to reflect changes in our services, technology or legal obligations.
Changes will apply prospectively from the stated effective date. Material changes affecting an existing paid purchase will not retroactively remove rights already earned without appropriate notice or another lawful basis.
Questions about these Terms may be sent to:
One French-Learning Ecosystem. Multiple Ways to Learn. Simple French With Hems Inc. is an Alberta-based French-language education and educational technology company offering structured A0–B2 French learning, assessment, AI-supported practice tools, immersive learning experiences, and organizational programs. Incorporated in Canada. Corporation No. 15968941. Corporate mailing address: 5005 Dalhousie Dr NW Unit 175 #1141, Calgary AB T3A 5R8. All rights reserved.
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